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We do our best to optimize the process of your orders. Preparation in less than 24 hours and shipped same day or next morning.
Important: our warehouse is in France, your orders are therefore shipped from France, not from Japan ;-)
- For France, Corsica, Andorra and Monaco, delivery times are 24 hours by Chronopost and 48 hours by Colissimo.
- For Belgium, Luxembourg and Switzerland, delays are 2 to 3 working days by Colissimo, 1 to 2 days with chronopost.
- For other European countries, 2 to 4 days by Chronopost, 4 to 6 days by Colissimo.
A tracking number will be provided to you at the moment of shippment.
We take great care in packaging your products. Shipments are made in secure cartons, individually, or in batches, up to 12 bottles.
Packages are insured against theft, loss, or breakage. We recommend to check their integrity at the moment of delivery. In case of doubt, make sure in the presence of the delivery person that the goods are in perfect condition. In case of breakage, even partial, refuse the package in order to quickly trigger a new shipment procedure.